The hotel offers amenities for your comfortable stay and unforgettable experiences
Rooftop Oasis!
“The rooftop pool was a true highlight of our stay. The serene ambiance and great temperature made it the perfect spot to relax and unwind.” view full review
Delicious Meals!
“The on-site restaurants offered an impressive selection of meals. Each dish we tried was flavorful and beautifully presented, making dining a delightful experience.” view full review
Spacious Comfort!
“The room we stayed in was incredibly spacious and well-appointed. It provided a comfortable environment for our short stay, exceeding our expectations.” view full review
Impeccable Housekeeping!
“The housekeeping service was outstanding. Our room was spotless, and the attention to detail made our experience feel special and well-cared for.” view full review
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
800 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
890 m
Beach
Playacar
920 m
Gallery
Riviera Art Gallery
970 m
Aquarium
Aquarium Beach
760 m
Gallery
La Galeria de Playa Art Gallery
1.2
km
Avenida entre 24 y 34 calles 5a
Caminarte
1.2
km
Beach
Kool Beach Club
1.7
km
Beach
Mamita's Beach Club
1.9
km
Nearby
152 Calle Quinta Avenida
Quinta Avenida
540 m
Museum
Museo Frida Kahlo Playa Del Carmen
360 m
Av. Benito Juárez
Los Fundadores Park
310 m
Night club
Coco Bongo
560 m
5th Avenue 4th and 6th Streets
Sun Jaguar
160 m
5ta Avenida
Galeria de Arte 5ta Avenida
120 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
200 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
290 m
Beach
INTI Beach
390 m
Mall
Paseo del Carmen Shopping Mall
270 m
Spa Centre
Ferry Cozumel
280 m
15 Avenida Nte
Parque, Portal Maya
150 m
Night club
Club 01
340 m
Casino
Grand Riviera Casino
460 m
Av Benito Juárez 251
Portal Maya
350 m
Night club
Salon Salsanera
540 m
Restaurants
Carboncitos
200 m
4th Street Between 5th and 10th Avenues
Mercatto Italian Cuisine
30 m
Av. 10 Nte con Calle 2 Col. Centro The Fives Downtown Hotel
Marley Coffee Playa del Carmen
20 m
10 Avenida Nte. esq. Calle 2 Nte The Fives Downtown Hotel
Fives Rooftop
10 m
Av. 10 Nte con Calle 2 Col. Centro The Fives Downtown Hotel
Romeo Trattoria Pizzeria
170 m
Calle 4 Nte 150 Between 10 and 15 Avenida
Karen's Restaurant
170 m
5ta. Avenida Between Streets 2 & 4 North
Mr. Chile
100 m
Calle 10 corner 10th Avenue
La Taberna
120 m
Avenida 10 Calle 4. Lte 8
Gallo's Pizza & Pasta
130 m
5ta Avenida Con Calle 2
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
clean
spacious
stiff service
roof garden crowded
7.2/10
Very good
Rooms
8.0
Location
8.7
Service
8.0
Dining
6.3
Guest reviews
7.2/10
based on 7 reviews
7.9
7.9/10 based on 338 reviews
William
United States,
May
2024
6.8/10
My stay at the hotel was a mix of highs and lows. The location was perfect for those who love a good party atmosphere since it's close to all the action. However, the room wasn't ready until 4 pm, and the view from our window was less than ideal, overlooking a trash dump. On a positive note, the hotel is just two blocks from the beach and within walking distance of many restaurants and shops.
Rooms
7.0
The room was clean and just as described on the website, but the view of a trash dump below was disappointing.
Service
6.0
The staff was generally nice and helpful, especially when it came to retrieving our car. However, they were a bit pushy about promoting other properties and selling timeshare offers.
Location
9.0
The hotel is perfectly situated in the city center, close to the famous 5th avenue and all the entertainment options you could ask for.
Dining
5.0
The dining options were a mixed bag. While there was plenty of choice, the quality didn't always match up. The breakfast consisted solely of bread and jam, which was disappointing.
Facilities
The facilities were decent, but nothing extraordinary stood out during my stay.
Charles
United States,
April
2024
8.0/10
I couldn't have asked for a better hotel location! The rooms were clean and tidy, with great views of the water feature in the lobby from my balcony. The staff was super helpful and accommodating, making my stay extra special. However, the dining experience was a bit simpler than expected, with very few options available.
Rooms
8.0
The rooms are large, clean, and tidy with great views.
Service
9.0
The staff was so helpful and accommodating.
Location
9.0
The hotel's location was perfect for exploring the area.
Dining
6.0
The dining options were much simpler than anticipated.
Facilities
8.0
The hotel facilities were well-maintained and enjoyable.
Joe
United States,
February
2024
8.4/10
I had a wonderful stay at this hotel. The rooms were exceptionally comfortable, especially the bed - the best I've experienced in Mexico. They were very spacious with plenty of storage, impeccably clean, and beautifully designed. The service was top-notch, with exceptional attention from the moment I arrived until I checked out. The location was ideal, just two blocks from the beach and within a short walk of numerous restaurants and shops. The dining experience was good, offering a variety of choices daily, and the facilities were well-maintained.
Rooms
9.0
The rooms were incredibly comfortable, especially the bed, which was the best I've had in Mexico. They were spacious, had ample storage, and were impeccably clean and beautifully designed.
Service
9.0
The service was outstanding, with exceptional attention from the moment we checked in to our departure. The staff was amazing, making our stay truly memorable.
Location
8.0
The location was great, just two blocks from the beach and a few blocks away from plenty of restaurants and shops. It was convenient for exploring the famous 5th avenue and accessing various entertainment options.
Dining
8.0
The dining experience was good, providing a variety of choices daily. The staff was very friendly, making it an incredible value for the extra money we paid as part of our booking.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort and enjoyment of our stay.